Privacy Policy | SalonBoost

Last Updated: March 1, 2026

SalonBoost ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our salon management software and website at salonboost.online.

1. Information We Collect

Information You Provide

Name, email address, and phone number when you sign up or contact us
Salon or business name and address
Billing and payment information (processed securely via third-party providers)
Messages and communications you send us via WhatsApp, email, or contact forms

Information Collected Automatically

IP address, browser type, and device information
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies (see Section 6)

Salon Customer Data

When you use SalonBoost to manage your salon, you may input data about your own customers (names, phone numbers, appointment history). You are the data controller for this information and are responsible for obtaining the necessary consents from your customers under applicable law.

2. How We Use Your Information

To provide, operate, and improve the SalonBoost platform
To process payments and manage your subscription
To send you service-related notifications and updates
To respond to your support requests and enquiries
To send promotional offers and product updates (you may opt out at any time)
To analyse usage patterns and improve our features
To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers — payment processors, cloud hosting, analytics tools, and customer support platforms that help us operate our service
WhatsApp / Meta — when you use our WhatsApp automation features, messages are routed through Meta's infrastructure
Legal authorities — when required by law, court order, or to protect the rights and safety of SalonBoost and its users
Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account cancellation, your data is retained for 30 days to allow export, then deleted. We may retain anonymised usage data for longer periods for analytics purposes.

5. Data Security

All data is encrypted in transit (TLS/HTTPS) and at rest
Access to personal data is restricted to authorised personnel only
We conduct regular security reviews and vulnerability assessments
In the event of a data breach, we will notify affected users as required by law

6. Cookies

We use cookies and similar technologies to:

Keep you logged in during your session
Remember your preferences
Analyse traffic via Google Analytics and Google Tag Manager

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the platform.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — request a copy of the data we hold about you
Correction — request correction of inaccurate data
Deletion — request deletion of your personal data
Portability — request your data in a machine-readable format
Opt-out — unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

SalonBoost is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Continued use of SalonBoost after changes take effect constitutes your acceptance of the revised policy.

10. Contact Us

For any privacy-related questions or requests, reach out to:

Email: [email protected]
Address: Whitefield, Bengaluru, KA 560066
Phone: +91 83109 47127