Terms and Conditions
Understanding our service terms and your rights as a SalonBoost user
Last Updated: January 1, 2024
Welcome to SalonBoost. These Terms and Conditions ("Terms") govern your use of our salon management software and services. By using SalonBoost, you agree to these Terms.
1. Acceptance of Terms
By accessing or using SalonBoost services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Description of Service
SalonBoost provides cloud-based salon management software including:
- Appointment scheduling and management
- Customer relationship management
- Inventory tracking and management
- Point of sale and payment processing
- Staff management and payroll
- Marketing and communication tools
- Analytics and reporting
3. User Accounts
Account Registration
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must notify us of any unauthorized access
- One account per business entity
Account Responsibilities
- You are responsible for all activities under your account
- You must comply with all applicable laws and regulations
- You must not share login credentials with unauthorized users
4. Subscription and Payment
Subscription Plans
- Various subscription plans available with different features
- Pricing subject to change with 30 days notice
- Free trial periods may be offered
Payment Terms
- Payments processed automatically on billing date
- Failed payments may result in service suspension
- All fees are non-refundable except as stated in our Refund Policy
5. Data and Privacy
Your Data
- You retain ownership of all data you input into SalonBoost
- You grant us permission to process your data to provide services
- We implement industry-standard security measures
- You can export your data at any time
Customer Data
- You must obtain proper consent for customer data collection
- You must comply with applicable privacy laws (GDPR, CCPA, etc.)
- You are responsible for your customers' data privacy rights
6. Acceptable Use
You agree not to:
- Use the service for illegal activities
- Attempt to hack, reverse engineer, or compromise our systems
- Share or resell your account access
- Upload malicious code or content
- Violate intellectual property rights
- Send spam or unsolicited communications through our platform
7. Service Availability
Uptime
- We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Scheduled maintenance will be announced in advance
- Emergency maintenance may occur without notice
Support
- Customer support available during business hours
- Response times vary by subscription plan
- Critical issues receive priority support
8. Termination
By You
- You may cancel your subscription at any time
- Access continues until the end of your billing period
- Data export available for 30 days after cancellation
By Us
- We may terminate for violation of these Terms
- We may suspend service for non-payment
- 30 days notice for non-cause termination
9. Limitation of Liability
SalonBoost's liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
10. Updates to Terms
We may update these Terms from time to time. We'll notify you of significant changes via email or through the service. Continued use constitutes acceptance of updated Terms.
11. Contact Information
For questions about these Terms, contact us:
Email: legal@salonboost.com
Address: 123 Business Ave, Suite 100, San Francisco, CA 94102
Phone: +918095851126